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Privacy Policy

Last Updated: 9/2/2025

One Coast Fire Pty Ltd("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us through our website www.onecoastfire.com.au (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

By using our Site, you consent to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:
This includes information that personally identifies you, such as your name, email address, phone number, or billing information. This information is typically collected when you contact us, register for an account, subscribe to our newsletter, or make a purchase.

Non-Personal Information:
We collect non-identifiable information, such as your IP address, browser type, device information, referring website, and pages visited. This data is used for analytical purposes to improve our Site and your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process transactions, deliver products, services, or information you request, and manage your account.
• To Improve Our Site: To understand how visitors use the Site and improve user experience.
• To Communicate with You: To send updates, newsletters, or marketing communications with your consent.
• To Comply with Legal Obligations: To fulfill legal obligations and resolve disputes.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences, improve Site functionality, and analyze Site traffic.

You can modify your browser settings to decline cookies, but doing so may limit some features of the Site.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers that assist us in operating our Site, processing payments, or sending communications. These third parties are obligated to keep your information confidential.

We may also disclose your information if required by law, in response to a legal process (e.g., court order, subpoena), or to protect the rights, property, and safety of One Coast Fire Pty Ltd or others.

5. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You can request that we correct or update your personal information.
• Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
• Opt-Out of Communications: You may opt-out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

If you would like to exercise any of these rights, please contact us at matt@onecoastfire.com.au.

7. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy applies only to our Site, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the new policy on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

One Coast Fire Pty Ltd
Email:matt@onecoastfire.com.au
Phone: 0433 560 447
Address: PO Box 5335, Chittaway Bay NSW 2261